Privacy Policy

Last updated: 06/06/2025

At Oshop (oshop.com.au), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. What Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, shipping and billing address

• Order Details: Items purchased, payment information (processed securely via third-party providers)

• Account Information: Username, password (encrypted)

• Technical Data: IP address, browser type, device type, pages visited, time spent

• Communication History: Emails, chats, or messages exchanged with us

We only collect information necessary to fulfill your order and improve your shopping experience.

2. How We Use Your Information

Your personal data is used to:

• Process and deliver your orders

• Send order updates and shipping notifications

• Provide customer support

• Improve our website and user experience

• Prevent fraud and maintain website security

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments on oshop.com.au are processed through trusted and secure third-party payment gateways. We do not store your credit/debit card details on our servers.

4. Cookies

We use cookies and similar tracking technologies to:

• Remember your cart and preferences

• Analyze website traffic and improve performance

• Deliver relevant ads or promotions (with your consent)

You can manage or disable cookies through your browser settings at any time.

5. Third-Party Services

We may share your information with trusted partners for services like:

• Payment processing

• Order delivery (couriers/shipping partners)

• Marketing (if you opt in)

• Website analytics (e.g., Google Analytics)

All third parties are required to protect your data in line with privacy laws.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your data

• Withdraw consent for marketing communications at any time

To make a request, please email us at contact@oshop.com

7. Data Storage & Security

We take all reasonable steps to protect your data from misuse, loss, unauthorized access, or disclosure. Your data is stored securely and only accessible to authorized staff.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

contact@oshop.com
oshop.com.au